Big Bear Local Services & Guest Help Directory
Need a Little Extra Help During Your Big Bear Stay?
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Mountain vacations occasionally come with unexpected logistics. Your car won’t start. Overnight snow has covered the driveway. You need firewood delivered. Or maybe you simply need a local service that can make your stay a little easier.
If you’re staying with Destination Big Bear and have an issue involving your rental property, contact our team first. We’re here to help with property-related concerns and emergencies.
For services that guests can arrange directly, we’ve put together this directory of local Big Bear businesses and resources.
Destination Big Bear Guest Support:
Phone: 909-752-0234 X2
Important: For repairs, maintenance or changes to your rental property, please contact Destination Big Bear before hiring or authorizing a third party to perform work at the home.
Roadside Assistance & Towing
Mountain roads, cold temperatures and winter conditions can be tough on vehicles. These local services may be able to assist with towing, dead batteries, flat tires, vehicle lockouts and other roadside problems.
OFF ROAD RECOVERY (Steve)
Services: Roadside/vehicle-related assistance. Confirm specific services, coverage, and availability before publishing.
Phone: 909-222-0265
Call for availability and assistance.
REBEL OFF ROAD RECOVERY
Services: Fuel, Mechanic (mobile and shop), snow removal, roadside assistance, chain assistance, tire changes, Recovery or removal from snowed out driveways and battery services.
Phone: 951-542-4714
Website: https://rebeloffroadrecovery.com/
Snow Removal & Driveway Clearing
Big Bear can receive significant snowfall, and snow accumulation can sometimes make driveways, walkways and parking areas difficult to navigate.
Destination Big Bear coordinates with homeowners and local providers when snow removal is part of the property’s service arrangements. During major storms, however, snow-removal companies throughout the valley can experience high demand.
If you need additional snow-removal assistance that can be arranged directly, the following local providers may be able to help.
Brian GilliganEmail: gilliganconstructioninc@gmail.com Phone: 909-913-0401 |
Angel LiconaServices: snow removal Phone: 951-505-2945 Email: liconaservices@gmail.com |
B&B Snow Plowing / Sean BockEmail: seanbock88@gmail.com Phone: 951-312-1504 Services all areas except Fawnskin, may service Fawnskin if they can get at least 6 accounts minimum there. |
Vini HaroEmail: viniharo@gmail.com Phone: 909-553-8757 |
Cody WestbrookEmail: westbrookroofingandrepair@gmail.com Phone: 909-915-5341 |
Enrique SnowplowEmail: bearconstructionandpainting@gmail.com Phone: 909-534-4597 |
Faustino FuentesEmail: faustno747@gmail.com Phone: 909-708-5717 |
Shawn McDonaldEmail: mcdc65@yahoo.com Phone: 909-292-7937 |
Guillermo (Memo) CastilloEmail: memiucs@gmail.com Phone: 909-744-0390 |
Jose MoralesEmail: moralesjose0530@gmail.com Phone: 909-744-4284 |
Nicks Home CareEmail: wardlaw.n1ck@gmail.com Phone: 909-733-7435 |
Antonio MoralesEmail: antonio.272morales@gmail.com Phone: 909-273-9298 |
Juan MoralesPhone: 909-744-2046 |
Moises LopezEmail: moelcbuilding@gmail.com Phone: 909-744-2131 |
Jose Luis Diaz Leal SolisEmail: DJoseL1234@gmail.com Phone: 909-648-9029 |
Raul BernalPhone: 909-890-6346 |
Miguel MonroyEmail: advancedautodetail2007@gmail.com Phone: 909-801-4984 |
Pablo FuentesPhone: 909-659-2098 |
Jim DooleyEmail: twodooleys@mac.com Phone: 909-866-3414 Services Fawnskin ONLY from Shore Lane to the Dam. |
Bob VargaEmail: T210@msn.com Phone: 951-741-2934 Services Fawnskin ONLY. |
Arturo TalamantesServices: snow removal Phone: 909-241-8884 Email: grenassecas@yahoo.com Service Area: Big Bear City and Lower areas of the South Side of Big Bear Lake. |
Bob VargaEmail: T210@msn.com Phone: 951-741-2934 Services Fawnskin ONLY. |
Warren HenryEmail: warren7henry@yahoo.com Phone: 909-553-3857 Services Fox Farm, Castle Glen, Big Bear City. |
Eduardo GonzalezEmail: eg957036@gmail.com Phone: 909-205-7264 Service: snowblower/shovel only |
Child & Baby Equipment Rental
Twin Bear Rentals
Equipment Selection: wooden highchairs, high chairs with tray, stroller, and pack and play toddler.
Phone: (909) 866-8888
Hours: 8 – 5 PM
Website: https://twinbearrentals.com/
Address: 42039 Big Bear Blvd, Big Bear Lake, CA 92315
Firewood Delivery & Pickup
Planning a night by the fireplace? Firewood is not provided at every Destination Big Bear property, but several local businesses sell or deliver firewood throughout the Big Bear Valley.
Buy It Where You Burn It
When visiting Big Bear, purchase firewood locally instead of bringing it from home. Moving firewood can transport invasive insects and tree diseases hidden inside the wood, potentially introducing them to healthy forests.
Buying firewood near where you’ll burn it helps protect Big Bear’s trees and surrounding forest. Please don’t collect wood from the forest or transport firewood from outside the area.
Lit Firewood
Services: firewood delivery services for cabins
Phone: (909)486-5268
Hours: 10 AM – 5 PM
Good to know: 25 pieces for $45 (includes delivery). CASH ONLY – Call Rafael (909) 648-8760
Miles Mountain Fire
Services: expect a selection of firewood options
Phone: (909) 725-0167
Hours: 8 AM – 6 PM
Delivery Area: Big Bear Valley, Running Springs, and the surrounding towns.
Website: here
Good to know: sell quantities of firewood from wheelbarrows to cords!
Acosta
Services: quick service, convenient pickup options, and easy access to supplies needed
Phone: (909) 866-9634
Hours: 8 AM – 5:30 PM
Porter’s Firewood
Services: easy access to wood for fireplaces, fire pits, and cabin stays
Phone: (909) 725-0167
Propane Refills & BBQ Help
Running low on propane for your cabin’s BBQ? Destination Big Bear guests can visit our headquarters on Stocker Road in The Village to have their propane tanks refilled.
Destination Big Bear Headquarters
Address: 713 Stocker Rd, Big Bear Lake, CA 92315
Phone: (909) 752-0234 X2
Good to know: If you’re experiencing an issue with the BBQ or propane equipment provided at your rental, contact our team for assistance rather than attempting repairs yourself.
Transportation & Ride Services
Don’t want to drive? Local transportation services are available for trips around Big Bear Lake and the surrounding communities.
FREE Mountain Transit Trolley
Services: Free Big Bear trolley routes, local public transportation, off-the-mountain bus service to San Bernardino, seasonal Trolley to Trails service, accessible/paratransit transportation and regional transit connections.
Phone: (909) 878-5200
Hours: Varies by route and day. Check the current schedule and live bus tracker before traveling.
Service Area: Big Bear Lake, Big Bear City, Moonridge, Boulder Bay, Sugarloaf, Erwin Lake, North Shore and surrounding mountain communities, with off-the-mountain service to Running Springs and San Bernardino.
Website: here
Download App: here
Good to Know: Big Bear’s Red, Blue and Gold fixed routes are free for all riders and operate seven days a week. Routes connect visitors with popular destinations including The Village, Boulder Bay, Bear Mountain, Snow Summit, supermarkets, Big Bear Airport and other areas throughout the Valley.
Jazzy Bear’s Ride Service
Services: Local and long-distance rides to, from and throughout the Big Bear Valley; private ride service; transportation to lodging, local attractions and events.
Hours: Check current availability when booking
Phone: 909-375-6799 (call or text)
Service Area: Big Bear Valley, with local and long-distance transportation available to and from the area.
Website: here
Good to Know: Jazzy Bear is a locally based alternative to Uber and Lyft in Big Bear. Rides can be booked through the Jazzy Bear Ride Service app, and the service is also used for transportation to major Big Bear events.
Get Boards Bike & eBike Rentals & Delivery
Services: Electric bike rentals, mountain suspension e-bikes, cruiser bikes, kids bikes and kids trailers. GetBoards also offers kayak and paddle board rentals, with delivery available for paddle boards and other eligible water rentals.
Phone: (909) 878-3155
Hours: Hours vary seasonally. Check current hours before visiting.
Service Area: Big Bear Lake; rental shop at 40977 Big Bear Blvd.
Website: GetBoards.com
Good to Know: Bike and e-bike rentals include a helmet, backpack and trail maps. E-bikes are available for casual paved riding as well as more adventurous dirt trails, and GetBoards is conveniently located for riding around town or heading toward the Alpine Pedal Path. Advance reservations are recommended on busy weekends and holidays.
Groceries, Supplies & Delivery
Need groceries for the cabin, forgot an ingredient or looking for specialty provisions? Big Bear has full-service supermarkets, neighborhood markets and specialty shops throughout the Valley. Delivery and pickup options are also available from select stores.
Vons
Services: Full-service grocery store, fresh produce, meat & seafood, deli, bakery, prepared foods, household essentials, grocery delivery and curbside pickup.
Phone: (909) 866-8459
Hours: Daily, 6 AM–12 AM
Address: 42170 Big Bear Blvd, Big Bear Lake
Delivery: Grocery delivery and DriveUp & Go pickup available daily, 7 AM–10 PM.
Good to Know: One of Big Bear’s largest grocery stores and a good option for stocking the cabin for a multi-day stay.
Website: here
Stater Bros
Services: Full-service grocery store, produce, meat, deli, bakery, grab-and-go foods, party trays, household essentials and grocery delivery.
Phone: (909) 866-5211
Hours: Daily, 6 AM–11 PM
Address: 42171 Big Bear Blvd, Big Bear Lake
Good to Know: Full-service supermarket with an in-store butcher and fresh meat department. Delivery is available.
Grocery Outlet
Services: Discount groceries, produce, refrigerated and frozen foods, pantry staples, beverages and household essentials.
Phone: (909) 340-2001
Hours: Check current store hours before visiting.
Address: 42126 Big Bear Blvd, Unit 2, Big Bear Lake
Good to Know: A useful option for budget-friendly cabin groceries and everyday essentials.
Community Market
Services: Groceries, produce, meat, pantry staples, beverages, snacks and prepared foods.
Phone: (909) 547-0400
Hours: Mon–Thu & Sun: 7 AM–9 PM; Fri–Sat: 7 AM–10 PM
Address: 100 E Big Bear Blvd, Big Bear City
Good to Know: Convenient for guests staying on the east side of the Big Bear Valley who need groceries without driving into Big Bear Lake.
Bear Cupboard Market
Services: Specialty groceries, pantry staples, snacks, gourmet foods, local products, beer and wine, fresh tamales and other provisions.
Phone: (909) 878-0255
Hours: Check current hours before visiting.
Address: 40850 Village Dr, Big Bear Lake
Good to Know: A smaller specialty market in The Village that’s handy for snacks, specialty ingredients and provisions when you don’t need a full supermarket run.
Rewind Collective
Services: Organic grab-and-go foods and snacks, organic coffee and tea, pastries, natural health products, wellness items and a refill station for household and personal-care products.
Phone: (951) 219-1362
Hours: Check current hours before visiting.
Address: 40600 Village Dr, Big Bear Lake
Good to Know: Located in The Village, Rewind is a useful stop for organic foods, healthy snacks, natural products and refillable household essentials rather than a traditional full-service grocery run.
Big Bear Grocery Store Location Map

Pet Services
Traveling to Big Bear with your dog or other pets? Keep these local resources handy for veterinary care, pet supplies and unexpected needs during your stay. If your pet needs urgent medical attention, call a veterinary hospital before traveling to confirm availability.
Mountain View Animal Hospital
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Bear City Animal Hospital
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Veterinary Emergency Center of Redlands24-hour emergency care
Important: After-Hours Pet Emergencies Big Bear does not have a confirmed 24-hour emergency veterinary hospital. If your pet needs emergency care outside local veterinary hours, contact an emergency hospital such as Veterinary Emergency Center of Redlands at (909) 793-5999. Mountain driving conditions can affect travel time, especially during winter storms. Call the hospital before leaving. |
Oliver’s Emporium
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Petco
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Bear Cupboards Market
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Tractor Supply Store
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Find Veterinary Care & Pet Supplies Near Big Bear Lake
Use the map below to locate veterinarians, pet supply stores and specialty markets around Big Bear Lake.

When Should I Contact Destination Big Bear Instead?
Please contact Destination Big Bear directly if the problem involves the rental property itself, including issues with:
- Entry or access to your cabin
- Heating or essential utilities
- Plumbing or water
- Electrical problems
- Hot tub problems
- Property damage
- Appliances provided with the home
- Safety concerns
- Maintenance or repairs to the property
Guests should not authorize repairs or modifications to a Destination Big Bear rental without first contacting our team.
CONTACT DESTINATION BIG BEAR AT (909) 752-0234 X3
A Little Preparation Goes a Long Way in the Mountains
Big Bear’s mountain environment is part of what makes visiting special, but weather, snow, elevation and rural roads can occasionally create situations you don’t encounter at home.
Save this page before your trip so you’ll have local resources handy if you need them.
Staying with Destination Big Bear?
Your Guest Portal is your primary resource for property-specific information, arrival instructions and support throughout your stay.
