Big Bear Local Services & Guest Help Directory

Need a Little Extra Help During Your Big Bear Stay?

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Mountain vacations occasionally come with unexpected logistics. Your car won’t start. Overnight snow has covered the driveway. You need firewood delivered. Or maybe you simply need a local service that can make your stay a little easier.

If you’re staying with Destination Big Bear and have an issue involving your rental property, contact our team first. We’re here to help with property-related concerns and emergencies.

For services that guests can arrange directly, we’ve put together this directory of local Big Bear businesses and resources.

Destination Big Bear Guest Support:
Phone: 909-752-0234 X2

Important: For repairs, maintenance or changes to your rental property, please contact Destination Big Bear before hiring or authorizing a third party to perform work at the home.

Roadside Assistance & Towing

Mountain roads, cold temperatures and winter conditions can be tough on vehicles. These local services may be able to assist with towing, dead batteries, flat tires, vehicle lockouts and other roadside problems.

OFF ROAD RECOVERY (Steve)

  • Services: Roadside/vehicle-related assistance. Confirm specific services, coverage, and availability before publishing.

  • Phone: 909-222-0265

Call for availability and assistance.

REBEL OFF ROAD RECOVERY

  • Services: Fuel, Mechanic (mobile and shop), snow removal, roadside assistance, chain assistance, tire changes, Recovery or removal from snowed out driveways and battery services.

  • Phone: 951-542-4714

Snow Removal & Driveway Clearing

Big Bear can receive significant snowfall, and snow accumulation can sometimes make driveways, walkways and parking areas difficult to navigate.

Destination Big Bear coordinates with homeowners and local providers when snow removal is part of the property’s service arrangements. During major storms, however, snow-removal companies throughout the valley can experience high demand.

If you need additional snow-removal assistance that can be arranged directly, the following local providers may be able to help.

Brian Gilligan

Email: gilliganconstructioninc@gmail.com

Phone: 909-913-0401

Angel Licona

Services: snow removal

Phone: 951-505-2945

Email: liconaservices@gmail.com

B&B Snow Plowing / Sean Bock

Email: seanbock88@gmail.com

Phone: 951-312-1504

Services all areas except Fawnskin, may service Fawnskin if they can get at least 6 accounts minimum there.

Vini Haro

Email: viniharo@gmail.com

Phone: 909-553-8757

Cody Westbrook

Email: westbrookroofingandrepair@gmail.com

Phone: 909-915-5341

Enrique Snowplow

Email: bearconstructionandpainting@gmail.com

Phone: 909-534-4597

Faustino Fuentes

Email: faustno747@gmail.com

Phone: 909-708-5717

Shawn McDonald

Email: mcdc65@yahoo.com

Phone: 909-292-7937

Guillermo (Memo) Castillo

Email: memiucs@gmail.com

Phone: 909-744-0390

Jose Morales

Email: moralesjose0530@gmail.com

Phone: 909-744-4284

Nicks Home Care

Email: wardlaw.n1ck@gmail.com

Phone: 909-733-7435

Antonio Morales

Email: antonio.272morales@gmail.com

Phone: 909-273-9298

Juan Morales

Phone: 909-744-2046

Moises Lopez

Email: moelcbuilding@gmail.com

Phone: 909-744-2131

Jose Luis Diaz Leal Solis

Email: DJoseL1234@gmail.com

Phone: 909-648-9029

Raul Bernal

Phone: 909-890-6346

Miguel Monroy

Email: advancedautodetail2007@gmail.com

Phone: 909-801-4984

Pablo Fuentes

Phone: 909-659-2098

Jim Dooley

Email: twodooleys@mac.com

Phone: 909-866-3414

Services Fawnskin ONLY from Shore Lane to the Dam.

Bob Varga

Email: T210@msn.com

Phone: 951-741-2934

Services Fawnskin ONLY.

Arturo Talamantes

Services: snow removal

Phone: 909-241-8884

Email: grenassecas@yahoo.com

Service Area: Big Bear City and Lower areas of the South Side of Big Bear Lake.

Bob Varga

Email: T210@msn.com

Phone: 951-741-2934

Services Fawnskin ONLY.

Warren Henry

Email: warren7henry@yahoo.com

Phone: 909-553-3857

Services Fox Farm, Castle Glen, Big Bear City.

Eduardo Gonzalez

Email: eg957036@gmail.com

Phone: 909-205-7264

Service: snowblower/shovel only

Child & Baby Equipment Rental

Twin Bear Rentals

  • Equipment Selection: wooden highchairs, high chairs with tray, stroller, and pack and play toddler.

  • Hours: 8 – 5 PM

  • Address: 42039 Big Bear Blvd, Big Bear Lake, CA 92315

Firewood Delivery & Pickup

Planning a night by the fireplace? Firewood is not provided at every Destination Big Bear property, but several local businesses sell or deliver firewood throughout the Big Bear Valley.

Buy It Where You Burn It

When visiting Big Bear, purchase firewood locally instead of bringing it from home. Moving firewood can transport invasive insects and tree diseases hidden inside the wood, potentially introducing them to healthy forests.

Buying firewood near where you’ll burn it helps protect Big Bear’s trees and surrounding forest. Please don’t collect wood from the forest or transport firewood from outside the area.

Lit Firewood

  • Services: firewood delivery services for cabins

  • Hours: 10 AM – 5 PM

  • Good to know: 25 pieces for $45 (includes delivery). CASH ONLY – Call Rafael (909) 648-8760

Miles Mountain Fire

  • Services: expect a selection of firewood options

  • Hours: 8 AM – 6 PM

  • Delivery Area: Big Bear Valley, Running Springs, and the surrounding towns.

  • Website: here

  • Good to know: sell quantities of firewood from wheelbarrows to cords!

Acosta

  • Services: quick service, convenient pickup options, and easy access to supplies needed

  • Hours: 8 AM – 5:30 PM

Porter’s Firewood

  • Services: easy access to wood for fireplaces, fire pits, and cabin stays

Propane Refills & BBQ Help

Running low on propane for your cabin’s BBQ? Destination Big Bear guests can visit our headquarters on Stocker Road in The Village to have their propane tanks refilled.

Destination Big Bear Headquarters
  • Address: 713 Stocker Rd, Big Bear Lake, CA 92315

  • Phone: (909) 752-0234 X2

  • Good to know: If you’re experiencing an issue with the BBQ or propane equipment provided at your rental, contact our team for assistance rather than attempting repairs yourself.

Transportation & Ride Services

Don’t want to drive? Local transportation services are available for trips around Big Bear Lake and the surrounding communities.

FREE Mountain Transit Trolley

  • Services: Free Big Bear trolley routes, local public transportation, off-the-mountain bus service to San Bernardino, seasonal Trolley to Trails service, accessible/paratransit transportation and regional transit connections.

  • Hours: Varies by route and day. Check the current schedule and live bus tracker before traveling.

  • Service Area: Big Bear Lake, Big Bear City, Moonridge, Boulder Bay, Sugarloaf, Erwin Lake, North Shore and surrounding mountain communities, with off-the-mountain service to Running Springs and San Bernardino.

  • Website: here

  • Download App: here

  • Good to Know: Big Bear’s Red, Blue and Gold fixed routes are free for all riders and operate seven days a week. Routes connect visitors with popular destinations including The Village, Boulder Bay, Bear Mountain, Snow Summit, supermarkets, Big Bear Airport and other areas throughout the Valley.

Jazzy Bear’s Ride Service

  • Services: Local and long-distance rides to, from and throughout the Big Bear Valley; private ride service; transportation to lodging, local attractions and events.

  • Hours: Check current availability when booking

  • Phone: 909-375-6799 (call or text)

  • Service Area: Big Bear Valley, with local and long-distance transportation available to and from the area.

  • Website: here

  • Good to Know: Jazzy Bear is a locally based alternative to Uber and Lyft in Big Bear. Rides can be booked through the Jazzy Bear Ride Service app, and the service is also used for transportation to major Big Bear events.

Get Boards Bike & eBike Rentals & Delivery

  • Services: Electric bike rentals, mountain suspension e-bikes, cruiser bikes, kids bikes and kids trailers. GetBoards also offers kayak and paddle board rentals, with delivery available for paddle boards and other eligible water rentals.

  • Hours: Hours vary seasonally. Check current hours before visiting.

  • Service Area: Big Bear Lake; rental shop at 40977 Big Bear Blvd.

  • Website: GetBoards.com

  • Good to Know: Bike and e-bike rentals include a helmet, backpack and trail maps. E-bikes are available for casual paved riding as well as more adventurous dirt trails, and GetBoards is conveniently located for riding around town or heading toward the Alpine Pedal Path. Advance reservations are recommended on busy weekends and holidays.

Groceries, Supplies & Delivery

Need groceries for the cabin, forgot an ingredient or looking for specialty provisions? Big Bear has full-service supermarkets, neighborhood markets and specialty shops throughout the Valley. Delivery and pickup options are also available from select stores.

Vons

  • Services: Full-service grocery store, fresh produce, meat & seafood, deli, bakery, prepared foods, household essentials, grocery delivery and curbside pickup.

  • Hours: Daily, 6 AM–12 AM

  • Address: 42170 Big Bear Blvd, Big Bear Lake

  • Delivery: Grocery delivery and DriveUp & Go pickup available daily, 7 AM–10 PM.

  • Good to Know: One of Big Bear’s largest grocery stores and a good option for stocking the cabin for a multi-day stay.

  • Website: here

Stater Bros

  • Services: Full-service grocery store, produce, meat, deli, bakery, grab-and-go foods, party trays, household essentials and grocery delivery.

  • Hours: Daily, 6 AM–11 PM

  • Address: 42171 Big Bear Blvd, Big Bear Lake

  • Good to Know: Full-service supermarket with an in-store butcher and fresh meat department. Delivery is available.

Grocery Outlet

  • Services: Discount groceries, produce, refrigerated and frozen foods, pantry staples, beverages and household essentials.

  • Hours: Check current store hours before visiting.

  • Address: 42126 Big Bear Blvd, Unit 2, Big Bear Lake

  • Good to Know: A useful option for budget-friendly cabin groceries and everyday essentials.

Community Market

  • Services: Groceries, produce, meat, pantry staples, beverages, snacks and prepared foods.

  • Hours: Mon–Thu & Sun: 7 AM–9 PM; Fri–Sat: 7 AM–10 PM

  • Address: 100 E Big Bear Blvd, Big Bear City

  • Good to Know: Convenient for guests staying on the east side of the Big Bear Valley who need groceries without driving into Big Bear Lake.

Bear Cupboard Market

  • Services: Specialty groceries, pantry staples, snacks, gourmet foods, local products, beer and wine, fresh tamales and other provisions.

  • Hours: Check current hours before visiting.

  • Address: 40850 Village Dr, Big Bear Lake

  • Good to Know: A smaller specialty market in The Village that’s handy for snacks, specialty ingredients and provisions when you don’t need a full supermarket run.

Rewind Collective

  • Services: Organic grab-and-go foods and snacks, organic coffee and tea, pastries, natural health products, wellness items and a refill station for household and personal-care products.

  • Hours: Check current hours before visiting.

  • Address: 40600 Village Dr, Big Bear Lake

  • Good to Know: Located in The Village, Rewind is a useful stop for organic foods, healthy snacks, natural products and refillable household essentials rather than a traditional full-service grocery run.

Big Bear Grocery Store Location Map

Map showing grocery stores and markets around Big Bear Lake, including State Bros. Markets, Grocery Outlet, and Community Market

Pet Services

Traveling to Big Bear with your dog or other pets? Keep these local resources handy for veterinary care, pet supplies and unexpected needs during your stay. If your pet needs urgent medical attention, call a veterinary hospital before traveling to confirm availability.

Mountain View Animal Hospital
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    Services: General veterinary care, pet wellness, illness and injury evaluations, boarding and veterinary consultations.

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    Phone: (909) 505-2802

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    Hours: 8 AM – 6 PM

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    Service Area: Big Bear Valley

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    Website: here

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    Good to know: A local option for visitors whose pets become sick or injured during their Big Bear stay. Call ahead to confirm whether the clinic can accommodate your pet.

Bear City Animal Hospital
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    Services: General veterinary care, examinations, treatment for illnesses and injuries, and pet health consultations.

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    Phone: (909) 585-7808

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    Hours: 7:30-12 PM

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    Address: 214 W Big Bear Blvd, Big Bear City, CA 92314

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    Service Area: Big Bear Valley

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    Good to know: Another local veterinary option for guests staying in Big Bear City or elsewhere in the Valley. Contact the hospital before visiting to confirm availability and the type of care offered.

Veterinary Emergency Center of Redlands

24-hour emergency care

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    Services: Emergency veterinary care, critical care, treatment of serious injuries and illnesses, diagnostic imaging, in-house laboratory testing and emergency procedures.

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    Phone: (909) 793-5999

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    Address: 1422 Industrial Park Ave, Redlands, CA 92374

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    Hours: Open 24 hours a day, 7 days a week, including holidays. Emergency/24-Hour

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    Service: Yes Service Area: Redlands and surrounding Inland Empire communities

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    Website: here

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    Good to know: For serious pet emergencies, this hospital offers around-the-clock care off the mountain. Call immediately before traveling so the veterinary team can prepare for your arrival.

Important: After-Hours Pet Emergencies

Big Bear does not have a confirmed 24-hour emergency veterinary hospital. If your pet needs emergency care outside local veterinary hours, contact an emergency hospital such as Veterinary Emergency Center of Redlands at (909) 793-5999. Mountain driving conditions can affect travel time, especially during winter storms. Call the hospital before leaving.

 
Oliver’s Emporium
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    Services: Dog treats, toys, collars, leashes, clothing, pet accessories, supplements and grooming products.

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    Phone: (909) 878-0388

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    Address: 634 Pine Knot Ave, Big Bear Lake, CA 92315

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    Hours: Generally 10 AM–8 PM; confirm before visiting.

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    Good to know: Located in Big Bear Village, Oliver’s Emporium specializes in products for dogs, including treats, apparel and accessories. It’s a convenient stop if you forgot a leash or want to pick up something for your dog during your stay.

Petco
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    Services: Dog and cat food, treats, toys, leashes, collars, litter and general pet supplies.

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    Address: 42150 Big Bear Blvd, Big Bear Lake, CA 92315

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    Hours: Check current store hours.

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    Good to know: A general pet supply retailer for food, litter and everyday essentials. Check availability of specific products before visiting.

Bear Cupboards Market
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    Services: Specialty groceries, pantry staples, snacks, household essentials, dog food, dog treats and CBD products for dogs.

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    Phone: (909) 878-0255

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    Address: 40850 Village Dr, Big Bear Lake, CA 92315

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    Hours: Listed as 9 AM–9 PM; confirm before visiting.

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    Good to know: A specialty grocery market in The Village. Although pet-friendly, it is not a confirmed dedicated pet supply store, so I would only include it here if staff verifies that it stocks pet food or essentials.

Tractor Supply Store
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    Services: Pet food, pet supplies, and Pet Wash Center.

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    Phone: (909) 313-2879

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    Address: 42126 Big Bear Blvd Unit 3, Big Bear Lake, CA 92315

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    Hours: Check current store hours.

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    Good to know: Tractor Supply offers a convenient selection of pet food and everyday pet supplies. The store also features a self-service Pet Wash Center with professional-grade grooming equipment for $9.99 per wash. Contact the store to confirm availability before visiting.

Find Veterinary Care & Pet Supplies Near Big Bear Lake

Use the map below to locate veterinarians, pet supply stores and specialty markets around Big Bear Lake.

Map showing pet stores and animal supply locations around Big Bear Lake, including Petco and nearby pet businesses

When Should I Contact Destination Big Bear Instead?

Please contact Destination Big Bear directly if the problem involves the rental property itself, including issues with:

  • Entry or access to your cabin
  • Heating or essential utilities
  • Plumbing or water
  • Electrical problems
  • Hot tub problems
  • Property damage
  • Appliances provided with the home
  • Safety concerns
  • Maintenance or repairs to the property

Guests should not authorize repairs or modifications to a Destination Big Bear rental without first contacting our team.

CONTACT DESTINATION BIG BEAR AT (909) 752-0234 X3

A Little Preparation Goes a Long Way in the Mountains

Big Bear’s mountain environment is part of what makes visiting special, but weather, snow, elevation and rural roads can occasionally create situations you don’t encounter at home.

Save this page before your trip so you’ll have local resources handy if you need them.

Staying with Destination Big Bear?

Your Guest Portal is your primary resource for property-specific information, arrival instructions and support throughout your stay.

Published on: October 14, 2026